Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, account verification, deposits, withdrawals, or when you contact customer support. This can include details such as your name, email address, date of birth, contact information, and payment-related data. We only request information that is necessary to provide our services, verify your identity, and comply with legal obligations.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you access our platform. This may include your IP address, browser type, device model, operating system, pages viewed, time spent on the site, and general interaction patterns. This information helps us understand how our services are used and allows us to improve functionality and user experience.

How Information Is Used

Information collected by Lanista Casino is used to create and manage your account, process transactions, provide customer support, personalise your gaming experience, and communicate important updates or offers where appropriate. We may also use the data to maintain the security of our platform, prevent fraud, analyse trends, and meet regulatory responsibilities. All uses are limited to what is reasonable and relevant for operating an online casino service.

Data Sharing

Information may be shared with service providers where necessary to deliver our services, including payment processors, hosting providers, analytics services, and customer support partners. These parties are required to maintain appropriate safeguards and may only use the information for the purposes we specify. We may also disclose information when required by law, court order, or regulatory request. We do not sell personal information to unrelated third parties for their own marketing purposes.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enable certain features, remember your preferences, analyse site traffic, and improve overall performance. These tools may collect anonymous usage data that helps us understand popular games and user journeys. You can adjust your browser settings to limit or block certain cookies, though this may affect how the site functions for you.

Data Retention

Data is retained only for as long as reasonably required to fulfil the purposes outlined in this policy or as needed to satisfy legal, accounting, or regulatory obligations. The length of time varies depending on the type of information and the reason it was collected. When information is no longer needed, we take steps to securely delete or anonymise it in accordance with industry standards.

Data Security

We take reasonable precautions to protect the information we hold from unauthorised access, misuse, or loss. This includes physical, technical, and administrative safeguards appropriate to the sensitivity of the data. While we strive to maintain strong protection, users should be aware that no online system can guarantee complete security. We encourage you to use strong passwords and keep your account details confidential.

User Privacy Requests

Users may contact support regarding privacy-related requests, including access to their information, correction of inaccuracies, or requests for deletion where permitted. We will respond to such inquiries within a reasonable timeframe and in accordance with applicable rules. Please note that we may need to verify your identity before processing certain requests and that some information may need to be retained for legal or operational reasons.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically. Your continued use of Lanista Casino after any changes have been posted indicates your acceptance of the updated terms. If you have questions about this Privacy Policy, please reach out to our customer support team.